Welcome

Database & Application Support Engineer Apr 2024 - Present

Key Responsibilities :-

• Client Requirement Gathering: Engage with clients like SBI, PNB, and Bandhan Bank to understand and document their business and technical requirements for CTS (Cheque Truncation System).
• Database Management: Modify and optimize SQL codes, manage database links, views, stored procedures, and indexes to ensure database performance and integrity.
• Collaborative Project Execution: Work closely with cross-functional teams to ensure successful execution of projects, ensuring client requirements align with technical solutions.
• Process Improvement: Identify areas for improvement in the CTS environment and implement changes to enhance performance, stability, and system efficiency.
• Server and Application Monitoring: Proactively monitor database and application servers to ensure optimal performance, security, and availability, responding to issues promptly.
• Disaster Recovery (DR) Drill Participation: Actively participate in disaster recovery drills to ensure the CTS system can recover quickly in the event of a failure.
• Report Generation: Create and deliver custom reports based on client specifications, ensuring they meet their business requirements and provide actionable insights.

• Managed and supported the database and application servers for CTS, ensuring high availability and performance for major banking clients (SBI, PNB, Bandhan Bank).
• Successfully optimized SQL queries and developed views, stored procedures, and indexes, improving database performance and reducing query response times.
• Led the testing and deployment of patches in UAT environments, ensuring successful transitions to production with minimal downtime.
• Contributed to disaster recovery drills, helping improve the CTS system’s resilience and ensuring minimal business impact during system failures.
• Developed customized reports and tailored database solutions based on client needs, contributing to improved client satisfaction and system usability.
• Managed projects effectively, ensuring all work requests were completed within agreed timelines while maintaining high-quality standards.
• Identified and implemented process improvements that enhanced the performance, scalability, and efficiency of the CTS environment.
• Collaborated with cross-functional teams and mentored junior members, driving project success and ensuring that technical issues were resolved in a timely manner.

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Postgraduation 2021 - 23

Completed a Master of Computer Applications (MCA) from Ganga Institute of Technology and Management (GITAM), Kablana, Jhajjar, Haryana, affiliated with Maharshi Dayanand University (MDU), Rohtak, Haryana.

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Techenical Support Engineer Jan 2022 - Mar 24

Managed and supported the Cheque Truncation System (CTS) for State Bank of India (SBI) and Punjab National Bank (PNB) from January 2022 - March 2024, overseeing database and application servers, conducting patch testing on UAT servers before production deployment, monitoring server performance, resolving issues to minimize downtime, and collaborating with teams to enhance system reliability and efficiency for smooth CTS operations.

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Student Union Election, Treasurer Mar 2018

During my graduation at Ram Lakhan Singh Yadav College, Bettiah, under Babasaheb Bhimrao Ambedkar Bihar University (BRABU), Muzaffarpur, I ran for Treasurer in the Student Union election. This was a major milestone in my college life, where I had the chance to put my leadership and financial management skills into action. I campaigned with a focus on transparency, responsibility, and enhancing student welfare, connecting directly with my peers to understand their concerns. My efforts paid off, and I won the election with a significant margin. The experience was not just about winning, but about learning to lead with integrity, handle responsibilities effectively, and make decisions that truly impacted the student community. This achievement helped me grow as a leader and taught me valuable lessons in teamwork, strategic thinking, and managing real-world challenges—lessons that continue to guide me in my professional journey.

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Graduation 2016 - 19

Graduated with a BCA (Bachelor of Computer Applications) from RLSY College, Bettiah, affiliated with Babasaheb Bhimrao Ambedkar Bihar University (BRABU), Muzaffarpur, Bihar.

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Higher Secondary Education 2014 - 16

Completed Higher Secondary Education (12th) in 2016 at Govt. High School, Paharpur, Motihari, Bihar, affiliated with the Bihar School Examination Board (BSEB), Patna, Bihar.

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Secondary Education 2014

Completed Secondary Education (10th) in 2014 at Saraswati Vidya Mandir +2, Bettiah, Bihar, affiliated with the Central Board of Secondary Education (CBSE).

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